Case study Nexus head & Neck Aesthetic Center

Client : Nexus Head & Neck Aesthetic Center

Agency : Digital Hype

Duration : February 2025 – May 2025

Services : Social Media Marketing, Meta Ads, Google Business Profile Optimization

Nexus Head & Neck Aesthetic Center is a specialized aesthetic and cosmetic healthcare clinic focused on advanced facial and aesthetic treatments. The clinic aimed to strengthen its local digital presence, generate qualified patient inquiries, and improve brand visibility in Chennai’s competitive aesthetic healthcare market.

Digital Hype Marketing partnered with Nexus to build a patient-centric digital marketing strategy focusing on social media growth, targeted advertising, and local search optimization.

Before implementing the strategy, the clinic faced several digital growth challenges:

  • Limited visibility in local search results
  • Low patient inquiry volume from digital channels
  • Inconsistent social media engagement
  • Underutilized Google Business Profile
  • Lack of targeted advertising campaigns

The objective was to build a consistent digital presence and generate high-quality patient leads within a controlled marketing budget.

Strategy Implemented

Digital Hype Marketing designed a multi-channel digital growth strategy focusing on three core areas:

Social Media Content Marketing
  • Developed 30+ customized static and video creatives
  • Focused on educational, awareness, and aesthetic treatment content
  • Maintained consistent branding and messaging
  • Improved organic engagement and audience trust
Meta (Facebook & Instagram) Advertising
  • Launched lead generation campaigns targeting Chennai
  • Integrated WhatsApp CTA for instant patient inquiries
  • Used optimized targeting to reach patients interested in aesthetic treatments
  • Continuously monitored and optimized campaigns for better cost efficiency
Google Business Profile Optimization
  • Keyword optimization for local search visibility
  • Updated images and treatment-related content
  • Encouraged patient reviews
  • Improved call and direction request performance

These combined efforts helped strengthen Nexus’s local discoverability and patient engagement online.

Over the four-month period, the team executed:

  • 30+ social media creatives
  • Targeted Meta lead generation campaigns
  • Continuous GMB profile optimization
  • Audience engagement through informative healthcare content

Campaigns were optimized regularly to maintain low cost-per-lead while improving reach and engagement.

Results Achieved

The campaign delivered strong results despite a modest advertising budget.

Lead Generation
  • Total Leads Generated: 53
  • WhatsApp Leads: 27
  • Lead Form Submissions: 26
Lead Generation
  • Total Reach: 82,119
  • Total Impressions: 1,51,063
  • Link Clicks: 144
  • Video Thruplays: 6,765
  • Total Engagement: 11,282
Social Media Growth
  • New Followers: 271
  • Consistent engagement growth through educational content

These numbers demonstrate the effectiveness of a well-targeted campaign with optimized spending.

Google Business Profile Impact

Google Business Profile optimization resulted in consistent growth in local patient interactions.

MonthCallsDirection RequestsProfile Views
FebruaryGoodModerateSteady
MarchHighHighImproved
AprilHigherIncreasedMaintained
MayHighestHighestSignificant

This improvement indicates stronger local visibility and increased patient interest in the clinic.

Social Media Growth
  • Generated 53 qualified leads with minimal ad spend
  • Built strong brand authority through consistent content
  • Increased local discoverability via Google Business Profile optimization
  • Achieved high engagement across social media platforms
  • Delivered cost-efficient marketing with ~₹194 cost per lead
Conclusion

Through a structured digital marketing strategy, Digital Hype Marketing successfully enhanced Nexus Head & Neck Aesthetic Center’s online presence and patient acquisition channels.

Within just four months, the campaign demonstrated how targeted advertising, engaging content, and local search optimization can significantly improve healthcare brand visibility and lead generation—even with a modest marketing budget.

This project highlights the power of data-driven digital marketing in the aesthetic healthcare industry.